Pricing
Rates and limits
One commission rate, applied to the face value. The amount quoted when you confirm is the amount that settles.
| Voucher | We buy | We sell | Limits | Commission |
|---|---|---|---|---|
 | Yes | Yes | 20–1000 EUR | 5% |
 | Yes | Yes | 20–1000 EUR | 5% |
 | Yes | Yes | 10–1000 EUR | 5% |
 | Yes | Yes | 10–500 EUR | 5% |
 | Yes | Yes | 20–1000 EUR | 5% |
 | Yes | Yes | 20–1000 EUR | 5% |
How the commission is applied
Selling a voucher, the commission comes out of what you receive: a 100 EUR voucher settles at 95 EUR. Buying a voucher, it is added to what you pay: a 100 EUR voucher costs 105 EUR. Network fees on crypto payouts are ours, not yours.
Per-customer limits
Limits exist because anti-money-laundering rules require us to know our customers in proportion to the volume they move. They apply to cumulative volume, so splitting an amount across several orders does not change the outcome.
- Daily limit: AED 20000 equivalent
- 30-day limit: AED 100000 equivalent
- Above AED 14000 in any 30-day period we ask for proof of address and a source-of-funds declaration before settling.
What we do not charge for
- Creating an account
- Cancelling an order before we have verified the voucher
- Blockchain network fees on crypto payouts