No passport, no selfie, no government identity document — not for the first order, not for a large one, not ever. The only identification required is a declared full name and a country of residence, collected for sanctions screening.
What we ask for
A name and a country. That is the whole step. No photographs, no uploads, no document scans, no video calls, no waiting for a manual review of your face against a laminated page. You provide your name and your country when you create your account, and that is it.
Why it works
The controls that matter run without documents:
- Sanctions and PEP screening runs on every name at every amount. A match stops the order until somebody has read it properly. Sanctions carry no de minimis — a designated person is designated at one dirham.
- Every voucher is verified by a person against the issuer before settlement is released. That human check catches stolen codes, spent codes, and codes attached to fraud reports.
- Four-eyes settlement means whoever approves an order cannot be the person who releases the money. One account cannot move funds end to end on its own.
- The settlement destination must belong to the customer at every amount. Third-party payouts are refused.
- The [restricted country list](/restricted-countries) applies at every amount.
- An open compliance case freezes settlement at every amount.
There is no anonymous route and no guest route. Every customer holds an account with a name and a country on it, and every transaction is recorded.
What is never asked for
- No passport, no national identity card, no residence permit.
- No selfie, no photograph of any document.
- No bank login, no card number, no card PIN.
- No password, to this account or any other.
- No remote access to your computer or your phone.
- No payment to release, unlock or expedite anything.
Nobody carrying out a genuine check needs your passport scan, your card number or control of your screen. Anyone asking for those is doing something else.
Why prepaid vouchers attract fraud
Scammers ask for prepaid vouchers because a code is value that travels down a telephone line. There is no account to freeze, no bank sitting in the middle, no reversal. Someone impersonating a tax office, a technical support desk, a romantic partner or an employer can turn a stranger’s savings into a string of characters within a single telephone call.
That makes any business converting those codes into money a natural terminus for the proceeds. The manual voucher check — a person calling the issuer before any settlement is released — is the single most effective control, because a stolen or spent code is caught before money moves, not after.
The settlement destination rule
The settlement destination has to be in the customer’s own name. A wallet, an IBAN or a PayPal address belonging to somebody else defeats the whole exercise, and “send it to my friend’s account instead” is the exact shape of a money-mule chain. Third-party payouts are refused rather than argued about.
The step-by-step sequence is in how it works, and the voucher check itself is described in how a voucher is verified with its issuer.